Turnaround
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers
We use the following carriers to deliver our orders:

Australia Post

Startrack Express Couriers

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information..

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges Policy
We do not accept returns, refunds or exchanges based on a change of mind

Due to the nature of our supplements, handling and storage of our product is extremely important for the quality of the herbs, nutrients and other raw materials. For this reason after the produce has left our warehouse we cannot guarantee the handling and storage and cannot issue a refund, return or exchange. Please choose your products carefully.

Exceptions and Valid Refunds
Your goods arrived damaged, out of date

We did not have the item you ordered at the time of your purchase

You were not correctly advised by one of the Moment 4 Life qualified Staff during a consultation

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email orders@moment4life.com.au to request a refund and we will assign you a tracking #.

  1. Mail your returned item to:

Moment 4 Life Health & Living
7 South Gippsland Hwy

Woodside, Victoria, 3874

 

  1. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Returns, refunds or exchanges will not be accepted based on change of mind, disliking of the ‘taste or texture of a supplement’

If you experience a ‘side effect’ from a supplement

 

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Payment Policy
Accepted Methods of Payment

Paypal

Credit Card

 Health & Medical Disclaimer 

 

This website contains general information about medical conditions and treatments.  The information is not advice, and should not be treated as such.

The medical information on this website is provided “as is” without any representations or warranties, express or implied.  Moment 4 Life Health & Living makes no representations or warranties in relation to the medical information on this website.

Without prejudice to the generality of the foregoing paragraph, Moment 4 Life Health & Living does not warrant that:

  • the medical information on this website will be constantly available, or available at all; or
  • the medical information on this website is complete, true, accurate, up-to-date, or non-misleading.

Professional assistance

You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider.

If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider.

If you think you may be suffering from any medical condition you should seek immediate medical attention.

You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.

Liability

Nothing in this medical disclaimer will limit any of our liabilities in any way that is not permitted under applicable law, or exclude any of our liabilities that may not be excluded under applicable law.

Credit This document was created using a Contractology template available at http://www.freenetlaw.com.